Last update: november 14th 2019

BeStart respects the privacy of all visitors and users of its website and programs or services. We make every effort to ensure that the personal information you provide is treated confidentially. This statement explains what we use your details for and how you can make use of your rights.

Responsibility for privacy

The BeStart Foundation, located at Ecomunitypark 1 8431SM Oosterwolde, is responsible for the processing of personal information as given in this privacy statement.
Contact details:

bestart.nl
Ecomunitypark 1
8431SM Oosterwolde
info@bestart.nl

Personal information which we process

Below you will find dan overview of the personal information we process:

  • We ask you to provide your first and last name so that we can contact you personally, to send the newsletter and to process your application to the accelerator program.
  • Your email address is needed to send the newsletter, to communicate with you and to process your application.
  • If for some reason, email communication is impossible, we use your telephone number to contact you.
  • We ask you to provide the name of your company/organization, so we can send the newsletter and to process the application for the startup program. Also, this lets us to know on behalf of which company/business you have applied for the accelerator program.

The information you submit is used by us to provide our services to you, to remain in contact with you as long as your relationship with BeStart exits, e.g. as an (ex-)participant in our startup program, as a coach or interested party. When you apply for the startup program, you give us permission to process these details for your participation.

Storage of personal information

BeStart does not store your personal data for longer than necessary to realize the purposes for which your data are collected. We use the following retention periods for the following (categories) of personal data:

  • Data for sending the newsletter: up to one year after cancellation. Reason: cleaning up our Mailchimp system takes place once a year.
  • Information about other relations: we keep this information for as long as we regard you as a BeStart relation. If we have not been in contact for five years or more, we delete your data. The reason is that we are happy to continue to follow you and your company, so that we can communicate about this and approach you to help future startups.

Sharing information with third parties

We do not forward your personal information to third parties, unless we are obligated to do so according to applicable law or judicial verdict, or if this is essential to execute an agreement between you and BeStart

Newsletter

We use the marketing platform Mailchimp to create, send and process subscriptions to our newsletter. If you register for our newsletter, your data will be stored in our Mailchimp environment. You can read how Mailchimp works here: https://mailchimp.com/legal/.

You can unsubscribe from our newsletters at any time via the link in the footer of the email. We shall immediately unsubscribe you and permanently remove your data from Mailchimp within one year.

Photos and videos

During most BeStart meetings, photos and videos are recorded so that we can show our activities to others, or so that we can bring you, as a (candidate) participant, to the attention of others. The photos and videos are used on our own website, in our newsletter, on the social media accounts of BeStart and in press releases. If you do not want to be in a photograph (or video), you should let the photographer/videographer know.

Cookies

This website uses essential and functional cookies, and additional analytical cookies for Google Analytics which are stored on your device and have been anonymized as much as possible. A cookie is a small file that can be placed on your device that allows us to recognize and remember you. It is sent to your browser and stored on your computer’s hard drive or tablet or mobile device. These cookies allow us to distinguish you from other users of our website, which helps us to provide you with a good experience when you browse our website and enables us to improve our website.

If you do not wish to receive any cookies, you can change the settings of your internet browser. In addition, you can also delete all information that was previously saved via the settings of your browser.

Viewing, changing and deleting personal information

At any time, you have the right to view, change or delete your personal information as it is stored in our system. In addition, you have the right to withdraw your consent for data processing or to object to BeStart processing your personal data. Further, you have the right to data transferability. This means that you can submit a request to us to send the personal data that we hold about you in a computer file to you or another organization mentioned by you.

You can send a request to view, correct, remove or transfer your personal data or a request for withdrawal of your consent or an objection to the processing of your personal data to info@bestart.nl.

To ensure that the request as mentioned above has been made by you, we may ask you to prove that it is you. This is to protect your privacy. We shall respond to your request as quickly as possible, within four weeks.

If you have a complaint about how we use your personal data, let us know. We are happy to talk to you about it. If we cannot find a solution, it is good to know that you have the option to file a complaint with the national authority, the Dutch Data Protection Authority.

How we protect your personal data

BeStart takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you feel that your data is not properly protected or there are indications of abuse, please contact our customer service or send a mail to info@bestart.nl.